Brands Are Not Our Friends

Comcast sent me 10 pizzas. This isn’t nice; it’s manipulative.

I didn’t realize how seriously companies take social media until last year, when I opened my front door and saw a delivery guy holding a stack of pizza boxes up to his chin. Comcast had recently started advertising mobile-phone service where I live. Given that Comcast and AT&T were already the only local choices for broadband and cable, the move felt… read more

Alex Jones and Marco Rubio Explain the Internet

The encounter between the Infowars host and the Florida senator offers a perfect summary of why life online is so terrible.

Senator Marco Rubio was holding court with reporters outside a Senate Intelligence Committee hearing when Infowars publisher Alex Jones confronted him. The committee had been grilling the Facebook chief operating officer Sheryl Sandberg and the Twitter CEO Jack Dorsey on their companies’ role in spreading disinformation to impact elections. Jones had been in the audience, and he wanted to know… read more

Welcome to the Age of Privacy Nihilism

Google and Facebook are easy scapegoats, but companies have been collecting, selling, and reusing your personal data for decades, and now that the public has finally noticed, it’s too late. The personal-data privacy war is long over, and you lost.

A barista gets burned at work, buys first-aid cream at Target, and later that day sees a Facebook ad for the same product. In another Target, someone shouts down the aisle to a companion to pick up some Red Bull; on the ride home, Instagram serves a sponsored post for the beverage. A home baker wishes aloud for a KitchenAid… read more

The Mopeds Are Coming

Shared, electric motor scooters are racing to catch up with Bird, Lime, and other kick-scooter brands, as tech companies attempt to reinvent urban mobility. But can these vehicles ever find a place in America?

When King Carlos III commissioned the Puerta de Alcalá in the 1770s, the city of Madrid was already almost a thousand years old. The gate, designed in the neoclassical style popular during that era, predates more well-known triumphal arches in Europe, like the Arc de Triomphe and the Brandenburg Gate. At the time, the gate connected to the city’s medieval… read more

Facebook’s Big Disinformation Bust Is Cold Comfort

The company found, and removed, possible election interference on its platforms. But the government, and the world, is too reliant on the company to protect democracy.

Facebook announced today that it has removed pages, events, and accounts involved in “coordinated inauthentic behavior” on its social-media platforms, including Facebook and Instagram. The posts and accounts in question appeared to have been created to sow discord in advance of a second “Unite the Right” rally in Washington D.C., meant to memorialize last year’s deadly white supremacist protest in… read more

Driving Without a Smartphone

A new law in Georgia discourages drivers from even touching a screen. Whether or not it improves safety, it could help break people’s phone habits.

Last week, for the first time in years, I stopped my car at a red light and didn’t bide the time by fondling my smartphone. This isn’t a proud admission, but it is an honest one: Pretty much every time I stop my car at a traffic signal, I pick up my phone and do something with it. I’m not… read more

What Petty Nextdoor Posts Reveal About America

The hyperlocal social-media platform highlights small grievances—and proves that neighbors have more in common than they think.

Here are some of the things I heard about in my neighborhood over the past year: A thunderstorm downed a tree, blocking a central road; a shadowy agent called “the night clipper” arose, surreptitiously cutting overhanging bushes while unsuspecting property owners slept; several dogs and cats were lost, found, or “on the loose,” whatever that means for a cat; a… read more

Apple’s Airpods Are an Omen

The company’s slick, wireless earbuds work great, but they foreshadow startling changes to the social fabric.

The moment I put the Apple AirPods in my ears, I feel like I’ve already dropped them in the toilet. They are so small and slippery. The mere act of removing these precious, wireless ear buds from their lozenge-shaped case makes them feel like a futuristic cure to unknown ills. I am late to adopt them, so I indulge a… read more

Why ‘Stories’ Took Over Your Smartphone

The format, made popular by Snapchat and Instagram, is the native genre of glass rectangles.

Facebook’s chief product officer, Chris Cox, made a remarkable announcement during a keynote at the company’s big conference this week: “The increase in the Stories format,” he explained, “is on a path to surpass feeds as the primary way people share things with their friends sometime next year.” This caught me off guard. I have been ignoring Stories for years,… read more

Can You Sue a Robocar?

A pedestrian killed by a self-driving Uber in Tempe shows that the legal implications of autonomous cars are as important, if not more so, than the technology.

On Sunday night, a self-driving car operated by Uber struck and killed a pedestrian, 49-year-old Elaine Herzberg, on North Mill Avenue in Tempe, Arizona. It appears to be the first time an automobile driven by a computer has killed a human being by force of impact. The car was traveling at 38 miles per hour. An initial investigation by Tempe… read more